Terms and Conditions

Who we are

Our websites (lotslotsmore.com, medicube.co.za, karseell.co.za, ecolchi.co.za and fomavo.co.za) are run by Vita Lesus (Pty) Ltd, trading as Lots Lots More, Unit 6, N4 Gateway Industrial Park, 70 Banghoek Cresent, Willow Park Manor, Pretoria, 0184, South Africa. VAT number 4540280775. Phone 087 551 1075, email [email protected].

Prices

Prices are in South African rand and include VAT. If a price is shown in error, we'll contact you before processing your order, and you can cancel it for a full refund.

Orders

Your order is accepted when we confirm it by email. If an item turns out to be out of stock, we refund it in full.

Payment

You pay online through our payment partners PayFast or Bob Pay. We never see or store your full card details.

Delivery

We deliver within South Africa by courier. The delivery fee depends on your address and the service you choose, and is shown at checkout before you pay. Delivery is free on orders over R1,000. Orders placed before 12:00 on a business day ship the same or the next business day; standard delivery takes 2 to 5 business days.

Returns and cancellations

See our Returns page. You can cancel an online order within 7 days of receiving it, as the Electronic Communications and Transactions Act provides. Faulty goods are covered by the Consumer Protection Act.

Using our products

Our skincare and hair care products are for external use. Read the label, patch-test new products and stop using a product if irritation occurs. Product information is not medical advice.

Privacy and law

See our Privacy Policy. South African law applies to these terms.